The lounge offers a modern design with expansive windows providing natural light and runway views. Multiple distinct seating zones, including phone booths and private areas for calls, are available. However, frequent overcrowding has been reported, at times making movement difficult and detracting from the comfort.
A premium buffet serves a variety of hot dishes, often featuring locally-inspired cuisine curated by celebrity chefs. Options include salads, protein dishes, vegetables, and desserts such as cookies and cakes. A full premium bar offers signature cocktails, sommelier-selected wines, and local beers.
Amenities include well-appointed shower suites and a dedicated family room. High-speed Wi-Fi is available throughout, alongside personal workspaces, flat-screen TVs, flight monitors, and printing/copying services.
The lounge maintains a high standard of cleanliness, with restrooms described as spotless. Staff regularly attend to the buffet area, ensuring it remains well-stocked and tidy.
The American Express Centurion Lounge at Charlotte Douglas International Airport (CLT) is a premium lounge operated by American Express, primarily accessible to eligible American Express Platinum, Business Platinum, Centurion, and select Delta SkyMiles Reserve card members. Located on the mezzanine level between Concourses D and E, post-security, the lounge is accessible from all gates at CLT and operates daily from 5:30 AM to 10:30 PM.
The lounge features a modern and well-executed design, utilizing expansive windows to provide natural light and views of the airfield and Uptown Charlotte. Seating is varied, encompassing couches, recliners, and individual solo seats, alongside dedicated phone booths and private areas for calls to mitigate noise. Despite thoughtful design elements intended to manage acoustics and flow, the lounge is frequently noted for significant overcrowding, which can lead to an uncomfortable and congested environment, particularly during peak hours.
Culinary offerings are a highlight, provided via a premium buffet that often features locally-inspired dishes from acclaimed chefs, including hot entrees, various salads, and desserts. The full bar provides a selection of signature cocktails, curated wines, and local beers. Key amenities include well-appointed shower suites, a dedicated family room, high-speed Wi-Fi, personal workspaces, and printing services. Cleanliness is consistently maintained, with restrooms noted for their high standard.
This lounge is best suited for American Express premium cardholders seeking elevated food and beverage options and functional amenities, provided they can visit during less crowded periods.
