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British Airways Concorde Room

Part of British Airways Lounges network
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Editorial Review

The British Airways Concorde Room at Heathrow Terminal 5 offers an exclusive retreat for First Class passengers, featuring elegant interiors reminiscent of a boutique hotel. Guests can enjoy full waiter service with an à la carte menu, complemented by a selection of fine wines and Champagnes. The lounge’s ambiance is enhanced by cozy fireplaces and a terrace overlooking the concourse. Despite its strengths, the lounge has areas that could benefit from improvement. The closure of the spa and the shared shower facilities detract from the overall luxury experience. Additionally, the bathrooms are in need of refurbishment, and the lounge can become crowded during peak times. Overall, the Concorde Room provides a refined environment for dining and relaxation. However, travelers seeking a comprehensive luxury experience may find certain amenities lacking compared to other premier international lounges.

Last updated: 4/22/2025

Amenities

Showers

Lounge Ratings

Comfort & Ambiance9/10

Elegant interiors with cozy fireplaces, high-backed chairs, and a terrace overlooking the concourse. However, some furnishings appear dated, and charging points are limited.

Food & Beverage9/10

Offers full à la carte dining with seasonal menus and a selection of fine wines and Laurent Perrier Grand Siècle Champagne. Afternoon tea is a notable highlight.

Amenities & Facilities6/10

Features include the ‘Forty Winks’ nap pods and private cabanas. However, the spa has been permanently closed, and showers are shared with other lounges.

Cleanliness9/10

While the lounge is generally clean, bathrooms are described as clinical and in need of refurbishment.

Access & Availability8/10

Access is limited to British Airways First Class passengers and select elite members. The lounge can become crowded during peak times, and showers often have waitlists.

Access Rules

British Airways Lounges Access:

  • oneworld
  • First Class
  • Business Class