The lounge is spacious with high ceilings and receives natural light, featuring varied seating options including sofas, armchairs, and work-desk style tables. While generally comfortable, the open layout with few dividers can lead to increased noise levels and reduced privacy, particularly during busy periods.
The lounge provides a buffet with freshly prepared hot Asian and Continental dishes, including local specialties, alongside desserts and various beverages. Complimentary local beer is available, with other alcoholic drinks potentially chargeable, and barista-made coffee is offered. Made-to-order options are also part of the dining experience.
Amenities include eight well-maintained shower rooms, workstations, a prayer room, a children's playroom, and a designated smoking area. Complimentary Wi-Fi and charging stations are available throughout the lounge.
The lounge generally maintains a good standard of cleanliness, with staff noted for keeping the area orderly.
The Saphire - Plaza Premium Lounge at Soekarno-Hatta International Airport (CGK) Terminal 3 is a contract lounge available to passengers departing on international flights. It serves premium cabin passengers of various airlines, including ANA, Emirates, Malaysia Airlines, Singapore Airlines, Thai Airways, and Turkish Airlines, and is accessible via Priority Pass, select credit cards (such as American Express Platinum and Capital One Venture X), and pay-per-entry.
The lounge is situated on Level 2 near Gate 6 and operates 24/7. The physical space is notably spacious with high ceilings and receives natural light, though some window views overlook a car park rather than the apron. Seating is varied, offering comfortable sofas, armchairs, and long communal tables suitable for working. The open-plan design, however, can result in higher noise levels and limited personal privacy, particularly during peak travel times.
Food and beverage options feature a buffet with freshly prepared hot Asian and Continental dishes, complimented by local specialties and desserts. The lounge also offers barista-made coffee and a selection of beverages, with complimentary local beer and other alcoholic drinks available. Made-to-order food options are also offered. Amenities include eight shower rooms, workstations, a children's playroom, a prayer room, and a smoking area. Complimentary Wi-Fi and charging stations are provided.
Overall, the Saphire - Plaza Premium Lounge provides a comfortable and well-equipped environment for international travelers, serving as a functional and generally pleasant waiting area.
